I'm guaranteed this isn't person mistake, Because the recovery phrase was located in two different spots: backed up in a file on S3, and printed on a piece of paper. In this post we’ll share the list of concurrency wallets (both equally components and software program) that supports BIP39 standard https://ledbookmark.com/story4486537/detailed-notes-on-copyright-wallet-seed-phrase-out-of-bip39